🎣 10% PENSIONER DISCOUNT — Supporting local Aussie pensioners. Eligible BOS labour/services. Conditions apply.
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FAQ

Before you send us the boat.

A few of the questions we expect to get asked.

What sort of engines do you work on?

Older two-stroke outboards are our main focus, particularly the smaller engines commonly found on tinnies and older boats. We work across many major brands, subject to the job.

Do you work on four-strokes?

We offer basic four-stroke service work. We do not currently offer major four-stroke repairs or complex manufacturer-specific diagnostics.

Do you work on trailers?

Yes. BOS can handle selected trailer maintenance and repair work including hubs, bearings, rollers, winches and general setup.

Why do I have to message instead of calling?

BOS uses a message-first approach so we can understand what you're actually asking about before diagnosing a problem over the phone. Send the make, horsepower, model/year, symptoms and photos. Once the job is booked, we'll provide a direct contact number.

Can I send photos?

Absolutely. Photos of the engine, model/serial plate, fuel system, controls, trailer or problem area are often extremely useful.

How long will my job take?

It depends on the job, parts availability and current workload. We'll give you an indication once we've seen what you're dealing with.

Do you supply parts?

Parts supply depends on the job. We'll discuss what is required and whether customer-supplied parts are suitable before proceeding.

Can you teach me how to use my own boat?

Yes. BOS offers post-licence practical coaching on your own boat, trailer and equipment. It is not fishing instruction, a guided fishing trip or a licensing course.

Can I ask questions during a coaching session?

That's part of the point. Bring the questions you've been saving up. We'll work through them while we're standing next to your actual boat and equipment.

Still not sure?

Send us a message with what you've got and what it's doing. If it's within our scope, we'll tell you what the next step looks like.