Frequently Asked Questions
What sort of engines do you work on?
Older two-stroke outboards are the main focus. BOS works across many common brands, subject to the job and parts availability.
Do you repair four-stroke outboards?
BOS currently offers basic four-stroke servicing only. Four-stroke repairs and complex diagnostics are not currently offered.
Why don't you list a phone number?
BOS uses a message-first system. It lets us get the engine details, symptoms and photos first instead of trying to diagnose a problem over the phone.
Can I call?
Phone consultations are available for booked customers. Once your job is booked, BOS provides a direct contact number.
What should I include in my message?
Tell us the engine make, horsepower, model/year if known, what it's doing, and what you've already tried. Photos are welcome.
How long will my job take?
Turnaround depends on the job, parts availability and current workload. We'll give you an indication once we know what the job involves.
Will the final price be the same as the website price?
The website uses "from" pricing. The actual price depends on engine size, parts, condition and additional work required. A price will be confirmed before work proceeds.
Do you work on boat trailers?
Yes, selected trailer work is offered, including hubs and bearings.
Can I ask questions during boat coaching?
Absolutely. Questions are part of the session. Bring your list — we'll work through it with your actual boat and equipment.
Is the training a BoatSafe course?
No. BOS training is post-licence practical coaching. It is not a licensing course, assessment or replacement for required licensing training, and it is not fishing instruction.